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FAQ's

We've provided answers to the questions we often receive about our products, shipping, and more.

Shipping
Will I get a tracking number once my order ships? Plus

Yes. Every order comes with a tracking email so you can follow your GMASTER USA goodies all the way to your door.

Do you ship overseas? Plus

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.

How long will it take to get my order? Plus

All orders are packed next business day by our warehouse. Estimated shipping within Australia is 2 - 6 business days from pick up.

For international orders please allow a little longer.

Can I use Afterpay or AUD payments? Plus

Yes, you can pay in AUD and Afterpay is available at checkout. If you don’t see the option, reach out and we’ll guide you through.

Subscriptions
How does the 6-month subscription work? Plus

You sign up, your supplements ship monthly, and you save your spot in line. It’s a 6-month minimum because results take time — we don’t believe in “one bottle and done.

Can I pause or cancel my subscription anytime? Plus

You can cancel future months anytime after your 6-month commitment. During your subscription, we ship every cycle on autopilot so you never run out.

If my order is delayed, do I still get charged? Plus

Yes, subscriptions bill on the same date each month. But if a product is delayed (like during a pre-order), you’ll still get your full order — nothing is skipped or lost.

What happens if I cancel mid-cycle? Plus

Once a cycle has processed, it can’t be refunded (even if it’s delayed). But we can stop future cycles so you won’t get billed again.

Wellness & Education
Why do Australian supplements have fillers? Plus

Most Aussie brands cut their formulas with cheap fillers like maltodextrin,, silicon dioxide, titanium dioxide — all that junk. They use it to bulk up capsules or make powders look “nice” and dissolve clear. The problem? Fillers block nutrient absorption and mess with your gut. At GMASTER USA we don’t play that game — our caps and powders are maxx dosage, zero fillers, pure actives only.

Why does GMASTER USA only manufacture in the U.S.? Plus

Because U.S. rules (FDA-aligned) let us push the MAXX dosages that actually deliver results. In Australia, TGA rules cap dosages so low it’s basically fairy dust. We’d rather fly our products into AU than water them down.

Pregnancy & Breastfeeding
What supplements can I take while pregnant or breastfeeding? Plus

Always, always check with your doctor or midwife first — every pregnancy is different, and your healthcare provider knows your personal needs best.

That said, here’s the general guide from GMASTER USA:
• Collagen Maxx – safe and amazing for skin, hair, nails, and recovery (especially postpartum). It’s pure protein and amino acids, nothing added.
• Glow Maxx – many mamas have taken while breastfeeding not recommended while pregnant.

• Climaxx, ShredMaxx 2.0, R3 Maxx – not recommended during pregnancy. Best saved for after baby.
• D3 Maxx – not recommended in pregnancy unless cleared by your doctor, as it contains cleansing herbs and psyllium husk that can be strong.

Bottom line: stick to Collagen Maxx as your pregnancy-safe staple, and check with your healthcare provider before adding anything else. Postpartum is when most of our babes start stacking up again for hair regrowth, skin repair, and energy.

Collagen Maxx
What makes Collagen Maxx different from other collagens? Plus

Most collagens in Australia are “beauty drinks” — light peptides, sugar, flavoring, barely 3–5g collagen. Collagen Maxx is 22,000mg pure bovine collagen peptides, grass-fed & finished, plus 20g protein + 18 amino acids. No sugar. No fillers. Just clinical strength results

Why is the dosage 22,000mg? Plus

Because that’s the dosage that actually changes skin, hair, nails, joints, and recovery. Competitors underdose. We went MAXX strength — 5x stronger than what you’ll see on shelves.

How does it help with skin, scars, and recovery? Plus

Collagen is your body’s repair protein. It rebuilds skin from scars, smooths wrinkles, strengthens nails, fuels post-workout recovery, and keeps hair strong. That’s why so many postpartum mamas and gym babes swear by it.

Glow Maxx
How does GlowMaxx help with hair, skin, and nails? Plus

Glow Maxx is your daily beauty fuel. Packed with biotin, zinc, selenium, hyaluronic acid, alpha lipoic acid, rosemary leaf powder + vitamin D — it fights hair thinning, boosts growth, strengthens nails, hydrates skin, and gives all-day energy.

What does “5x stronger than competitors” mean? Plus

Simple: we don’t sprinkle actives. Each cap has clinical-strength dosages that are literally 5x what you’ll find in Aussie brands. You’ll feel it and see it faster.

What’s the difference between the two formulas? Plus

One has iodine (great for thyroid babes). The other formula removes iodine (safe for babes with thyroid issues) and still has the extra actives like selenium + hyaluronic acid + alpha lipoic acid for even more hair & skin support.

D3 Maxx
How does D3 Maxx help with bloating, digestion, and PCOS? Plus

D3 Maxx is a gut reset. With psyllium husk, probiotics, lemon balm, and more — it clears bloat, improves digestion, balances hormones, and helps your body absorb nutrients better. PCOS babes especially love it for reducing inflammation and balancing cycles.

Why do you recommend taking it at night? Plus

Because it gets things moving. The first week your stools soften and you might cramp while your gut clears out — that’s why we say take it after your last meal, not before a big day. After a week, your gut health levels out and you’ll feel lighter & more energised.

Will it make me run to the toilet? Plus

First few days, yes babe. it’s clearing you out. After that, your system regulates and you’ll feel clean, light, and bloat-free.

Shred Maxx 2.0
How long does the energy last? Plus

7–8 hours. Clean energy, focus, and fat burn all day.

Does it cause a crash like other pre-workouts? Plus

Nope. No jitters, no crash. Just smooth focus. If you’re still on old-school pre-workouts, you’re living in the wrong century.

Can it replace my usual fat burners? Plus

100%. ShredMaxx 2.0 combines thermogenic fat burning + long-lasting energy in one capsule.

Climaxx
What does Climaxx do for circulation, pH, and internal freshness? Plus

Climaxx is your internal confidence 💖. It balances pH, supports healthy odor, keeps you fresh, and with 1000mg L-arginine — it boosts blood flow & circulation for firmness and better intimacy.

Why is L-arginine important? Plus

It increases nitric oxide = more blood circulation. That means better sensitivity, faster recovery, and overall body benefits.

Can men take Climaxx too? Plus

100%. Men use it for circulation, stamina, and even skin health. It’s unisex.

R3 Maxx
Is R3 Maxx just a sleep supplement or also for recovery? Plus

It’s both. Yes, it helps you sleep, but it’s also packed with magnesium and other recovery nutrients. It’s an 8-in-1 formula to repair your body overnight so you wake up recharged.

What ingredients make it an 8-in-1 recovery formula? Plus

Magnesium, melatonin, plus botanicals that calm the nervous system, improve deep sleep, and speed up muscle repair. No ashwagandha. Just straight recovery fuel.

Will it help with training recovery and muscle repair? Plus

100%. Train hard, recover faster. R3 Maxx is built for athletes as much as insomniacs.

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